Payments
How to take a cash payment
The guest is ready to pay with cash. Open their table, choose Cash, type what they gave you, and TekDot shows the change and prints the receipt.
Before you start: a shift (work period) should be running so the cash is counted in today's drawer. Not sure? See How to start a shift.
Step 1: Tap the table that wants to pay
Open Tables from the home screen. Tables with an open order are red. Tap the table that is ready to pay.
- 1A red table has an open bill. Tap it to open the order.
Step 2: Check the bill, then tap Process Payment
The order opens with every item and the total. Check it with the guest.
- 1The total the guest has to pay.
- 2Print Receipt — print the bill first if the guest wants to check it (optional).
- 3Tap Process Payment.
Step 3: The payment screen opens
You see the amount to pay and all your payment methods.
- 1The total amount. The amount in Riel is shown underneath.
- 2Is the guest paying in Riel? Tap KHR. Paying in dollars? Leave it on USD.
Step 4: Tap Cash
Tap Cash. The cash screen opens.
- 1Cash — for notes and coins handed over by the guest.
Step 5: Enter the cash received and tap Complete Payment
Type how much cash the guest gave you. TekDot works out the change for you.
- 1Amount to apply — already filled in with the full bill. Leave it as it is.
- 2Amount tendered — the cash the guest gave you (for example 200).
- 3Or tap a quick button ($200, $300…). Red buttons are less than the bill and cannot be used. Exact for this amount = the guest paid the exact total.
- 4Change to return — give this back to the guest. It is also shown in Riel.
- 5Tap Complete Payment.
Paying part in cash and the rest another way? Type the cash part in Amount to apply, tap Complete Payment, then choose the next payment method for what is left.
Step 6: Receipt prints and the table is free again
The payment is saved and the receipt is sent to the receipt printer automatically. The receipt shows the payment method, the cash received and the change.
- 1Sent to Receipt Printer — the receipt is printing.
- 2The receipt: items, total, Cash, Tendered and Change.
- 3QR code — the guest can scan it to see the receipt on their phone.
- 4Print Receipt — print another copy if needed.
- 5Tap ✕ to close. You go back to Tables and the table is available again.
Don't need this preview? Owners can turn it off in Settings → Receipt Management → Show receipt preview after payment. The receipt still prints.
Payment done
The bill is paid, the receipt is printed and the table is free for the next guests. The cash is added to this shift's totals.
Common questions
The guest is paying in Khmer Riel
On the payment screen, tap KHR before you tap Cash. Amounts are then shown in Riel, and the change is shown in both currencies.
The guest pays part cash, part card or QR
On the cash screen, type only the cash part in Amount to apply and tap Complete Payment. Then choose the next payment method (for example QR ABA) for the rest.
Why are some quick buttons red?
They are smaller than the bill, so they cannot pay it. Type the amount yourself or use a bigger note.
I closed the payment screen by mistake
Nothing was charged. Tap the table again and tap Process Payment to start over.
The receipt did not print
Check the receipt printer is on and has paper, then tap Print Receipt on the receipt preview to print it again.