How to use the Waiter App (TekDot GO)

On the POS tap the gear (top right), then Waiter App. Untick anything you do not want waiters to do, then tap Save Waiter App.

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1. 1Waiter app link — tap Copy and send it to your waiters (for example in your staff WhatsApp group).
2. 2Each tick shows a button in the app — e.g. Discount. Untick to hide it from waiters.
3. 3Process Payment — untick if only the cashier should take payment.
4. 4Tap Save Waiter App.

Android phones: download TekDot GO from www.tekdotpos.com and open it. iPhone or any phone: just open the waiter app link in the browser. The first time, type your restaurant name (the word after tekdotpos.com/ in your link) and tap Continue.

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1. 1Your restaurant name — e.g. saffron for tekdotpos.com/saffron/.
2. 2Continue. This is asked only once per phone.

Each waiter signs in with their own PIN. After the 6th digit you are signed in automatically.

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1. 1The PIN shows as dots (only the last digit is visible for a moment).
2. 2Tap the numbers on the keypad. C clears.
3. 3Switch to another restaurant (only if you work at more than one).

You see every table live, just like the POS.

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1. 1Green = Available. Tap it to start a new order (here table 12).
2. 2Red = Occupied, with the bill total. Tap it to add more items or take payment.
3. 3Orders — your open orders.
4. 4Alerts — messages from the POS and kitchen.

Tap a dish to add it. If the dish has options (size, extras), a window opens — tick what the guest wants and tap Add item.

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1. 1Tick the option — here Add egg (+$0.75). The price is added for you.
2. 2Add item.

Dishes you add appear under Current Order with the total. When everything is in, tap Close - Send.

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1. 1Tap more dishes to keep adding (scroll or tap a category).
2. 2Press and hold an item to change quantity, add a kitchen note or remove it (next step).
3. 3Note — a note for the whole order (e.g. allergies).
4. 4Close - Send — sends the order to the POS and prints it in the kitchen.

Press and hold a dish in Current Order for about half a second. A menu of actions opens.

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1. 1Increase / Decrease quantity.
2. 2Note — a kitchen note for this dish (e.g. “no chilli”).
3. 3Remove — take the dish off the order.

A green tick confirms the kitchen has the order. After a moment the app signs you out automatically, so the next waiter can use the same phone with their own PIN.

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1. 1What was sent, with the table and order number.

Sign in again and tap the red table. You see what was already ordered and the bill total.

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1. 1Menu — open the menu to add more dishes, then Close - Send again. Only the new dishes print in the kitchen.
2. 2Print — print the bill for the guest.
3. 3Process Payment — take payment right at the table.