How to set up taxes: VAT, GST, Sales Tax & Service Charge

On the POS home screen, tap the gear icon at the top right to open Settings. You need to be the owner, or a staff member allowed to change settings.

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1. 1Settings (gear icon).

Tap Restaurant Information on the left, then scroll down to the Taxes & Charges card.

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1. 1Restaurant Information.
2. 2Tap Set up taxes for any country.

The window starts with the taxes you already use, so you can simply adjust them. Every change shows straight away in the example at the bottom.

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1. 1Start from a country — fills in the usual taxes for you.
2. 2Your tax lines, applied to every bill in this order.
3. 3Example — what a guest pays for $100 of food and drinks.
4. 4Save taxes when you are happy.

Choose your country and tap Fill in. For Singapore you get a 10% Service Charge and 9% GST. GST is worked out on the food plus the service charge, exactly as Singapore requires.

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1. 1Country — 24 countries, from Cambodia and Singapore to Australia, the UK, the USA and Canada.
2. 2Fill in — replaces the lines below with that country's usual taxes.
3. 3The guest pays $119.90 for $100 of food: $10.00 service + $9.90 GST.

In many countries (Australia, New Zealand, UK, Europe, Japan) menu prices already include the tax. Set that line to Already in prices: the guest pays the menu price, and the receipt shows how much tax is inside it.

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1. 1Already in prices — the tax is inside your menu prices.
2. 2Incl. GST (10%) $9.09 — shown on the bill for information, not added.
3. 3The guest still pays $100.00.

Every line can be changed. Tap Add tax or charge for anything extra — a city tax, tourism levy, packaging fee… Here we added a 1% Tourism Levy.

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1. 1On — untick to switch a tax off without deleting it.
2. 2Name — exactly as it should print on the receipt (VAT, GST, Sales Tax…).
3. 3% — the rate.
4. 4Tax or Service / charge — keeps tax and service separate in your reports.
5. 5Added on top or Already in prices.
6. 6On subtotal, or On subtotal + lines above (tax charged on the service charge too).
7. 7Move the line up / down, or delete it. Lines are worked out from top to bottom.
8. 8Add tax or charge — add a new line.

After saving, the card shows your taxes. The simple Tax Rate / Service Charge / PLT fields are hidden because your tax list is now used for every bill.

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1. 1Tax list in use and the taxes that are switched on.
2. 2Edit taxes & charges — change them any time.

Open any table: each tax shows by its name, and the total updates as you add items. The payment screen, TekDot GO waiter app and printed receipts use the same amounts.

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1. 1Service Charge (10%) $2.25.
2. 2GST (9%) $2.23 — on the food plus the service charge.
3. 3Total $26.98.

The receipt prints the same lines. Taxes that are already in the prices print as Incl. … so the guest can see the tax amount.

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1. 1Service Charge (10%).
2. 2GST (9%).
3. 3TOTAL the guest pays.